Return & Refund Policy

Please read the policies for Returns and Refunds.

Last Updated: 10/10/2025

Website: https://theunquotestore.com

Business Name: UnQuote (“we”, “our”, “us”)

1. Overview

At UnQuote, your satisfaction is our priority.
If you are not entirely happy with your purchase, we offer a 7-day return or exchange policy, provided the item meets the conditions below.

2. Eligibility for Return or Exchange

You may request a return or exchange within 7 days of receiving your order, if:

• The item is unused, unworn, unwashed, and undamaged.

• The item has all original tags and packaging intact.

• The return is initiated within the 7-day period.

Items not eligible for return or exchange include:

• Inner-wear, socks, or accessories (for hygiene reasons)

• Items marked as Final Sale or Non-returnable

• Items showing signs of wear, damage, alteration, or missing tags

• The supply of goods made to your specifications or clearly personalized.

• The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.

3. How to Initiate a Return

To initiate a return:

1. Email support@theunquotestore.com with your order number and reason for return.

2. Our team will verify the request and provide a return shipping address or pickup instructions (if applicable).

3. Once we receive and inspect the product, we’ll notify you of approval or rejection.

4. Refunds

• Approved refunds will be processed within 7–10 business days after the returned product is received and verified.

• Refunds will be credited to your original payment method.

• Shipping or COD charges (if applicable) are non-refundable unless the return is due to a defective or incorrect item.

5. Exchanges

If you wish to exchange an item (for a different size or color):

• Contact us at support@theunquotestore.com

• Exchanges are subject to stock availability.

• If the desired item is unavailable, a refund or store credit will be issued.

6. Damaged or Defective Items

In the unlikely event that you receive a damaged or defective product:

• Contact us immediately at support@theunquotestore.com with photos of the defect.

• We will replace or refund the product at no additional cost to you.

7. Late or Missing Refunds

If you haven’t received your refund yet:

• Check your bank or payment account again.

• Contact your bank or payment provider; processing times can vary.

• If you still haven’t received your refund, please email support@theunquotestore.com

8. Contact Us

For any return or refund queries, please contact us:
📧 support@theunquotestore.com

🌐 https://theunquotestore.com

🏬 The UnQuote Store, Near Sagarshet Petrol Pump, Vasai (W), 401201, Dist-Palghar.